Shipleys Do-nuts

Good priced donuts and kolaches and open on Sunday's too. Got the cream filled donut and bacon/egg/cheese/potato kolache. Both were very good in size and flavor and were given to me warm. Even though I came in early afternoon, they still tasted fresh. They also have drive through service which is great on cold days or hot Texas summers.

This place has gone downhill in the last year. It seems like they maybe are under new management?

This may be a franchise thing, but they got rid of their best kolache, the Big Earl Campbell with Jalapeño and cheese. Also, I had a filled bar several months back and it almost had no filling. I thought this was maybe a fluke. I had another today and it was the same.

Hope they fix the quality issues.

I'm increasing my review by one star because employee service has improved. The women I've been interacting with have been very friendly. Customer service counts!

Shipley's Donuts is a donut lover's paradise! The donuts are so fresh and delicious, and they have a wide variety of flavors to choose from. I got a 2 dozen variety pack and I loved every single one. The glazed donuts were my favorite, but the chocolate iced and sprinkles donuts were also amazing. The staff was also very friendly and efficient. I highly recommend checking it out if you're in the area! #shipleysdonuts #donuts #austintexas

I just came from this location which I frequent weekly. But today they should be ashamed of themselves selling me the donuts I got.
Honestly after that I will not be eating Shipley's anymore. I'll stick with a local spot. Terrible,

I walked in and the two employees seemed confused about my request to pick up an online order, they looked around and saw an order ticket still hanging out of the machine. They did rush to prepare my order fairly quickly, but then without saying a word to me (I'm sitting right there in front of them on my phone waiting) they put a note on my bag saying "some items we ran out of and we substituted with what we have on hand and added a few extra donuts at no charge". I would be OK with this, except apparently they only had 2 of the donuts I ordered on hand, therefore substituting 80% of my order without even talking to me. And there was not 1 extra donut given. Kolaches were decent tho

Been eating Shipleys ham and cheese kolache's since I was five years old. Their new change to this square block ham in has is ruined it for good. Why change all of a sudden?? Won't be back

Amazing service!! They are always so nice and outgoing the food is great aswell Amanda made us feel welcomed!!

Always have great service and great employees. Donuts are solid for a really good price. Great place to go for some nice birthday donuts.

Rat poop. I went through their drive through and got a dozen of their sugar donuts. I order from this specific location frequently because of convenience and I haven't had any issues in the past. Got home and my brother went to grab a donut and he discovered rat poop on the donut. We immediately called the Shipley's and explained what we found and were told "that's funny because we don't have rats, must be a chocolate sprinkle.". We told them that if we showed up with it and they saw no issues trusting that it was a sprinkle, we'd leave and not ask for a refund. The employee responded "okay, pull up" with a chuckle and snarky tone. My brother returned the donuts and was met with incredibly rude staff members. We didn't care about the refund, but the fact that an issue with sanitation was met with disrespect vs genuine concern from employees was appalling.